Terms & Conditions

Terms and Conditions

In this site we offer the terms and conditions on which we offer you the services on the Internet. If you are still using this site after reading this page, you agree to the terms and conditions detailed below. If you do not agree to be bound by these Terms and Conditions you must not use the Website to request any services.
You confirm that you continue to use this site that you are of sufficient age to enter into and comply with the legal contracts and understand that you will be responsible for all payments you make when booking through this site.
The term "VIAGGISKY", "us" or "we" reflects the site. The term "you" refers to the user or viewer of our website.
If you have any questions about the terms and conditions or anything about this site, please contact us at the above address or by e-mail: Help@viaggisky.com


Our responsibilities

It is the responsibility "viaggisky":

Advise you on the services provided by

He worked as a proxy between you and the service provider

Make sure that all parties have important information

Make sure that all parties have confirmed the service provided agreement

We are not responsible for the operation of third-party services

It is your responsibility:

You are responsible for:

Provide accurate information as required by the

Make full payment for the service

To know the conditions of service, which includes the cancellation of all suppliers to agreement

Comply with all security and travel regulations, which include carrying travel documents valid ( Visa must be checked in case of transit for more than 4 hours for some countries )


General Conditions

It has only been writing this site to provide you with general information. We can and will change the content of the site without notice. You agree to accept by using the website. We do not have any responsibility for any lack of accuracy or omissions or errors in the content and you alone are responsible for determining Are our services suitable for your purposes or not.

Through the benefit of any information from this site you accept that you do so at your own risk, and we can not be officials as. A particular responsibility to ensure that any products, services or information available through this website meet your specific needs.

Ownership of this website and its content licensed back to us. This comprehensive - but without limitation, the content, design and graphics. You can not copy any part of this site, but what is specified in the copyright notice, which is part of the Terms and Conditions.

The use of trademarks in this site, which is not of our property, or licensed for "viaggisky", was recognition of the site personally.

This Site may include links to other sites, which are provided to help you not endorse any particular site. The content of third-party sites is the responsibility of the appropriate third party, we can not consider anything containing them.

You may not create a link to this website from another website or document without the prior written consent of "viaggisky".

If you use this site in any manner not supported formats by us, we will claim compensation for the damage and inform you of a criminal offense. In the reconciliation. Any dispute that may arise from this site and the use of them, we will commit ourselves to the laws and the judicial system in the State of Kuwait

Kuwait is a country residence "viaggisky".

We accept online payment using Visa and MasterCard credit or debit cards in KWD. If was determined "online credit card" as the payment method, it should match the details of the client in the client's identity (ID code for the card holder) perfectly with what the credit card used for the purchase.

We reserve the right to impose additional fees (transaction fee) for bookings you make through the site as a fundamental criterion for the service that we provide to you.


Any bookings made on the Site are subject to the terms and conditions of the Third Party Service Provider. You must ensure that you understand and comply fully with these Terms and Conditions.
Reservations are made in multiple stages:
Enter the name of the first and last traveler as in the passport
Enter the date of birth as in the passport
Enter email and phone for the traveler

There are certain destinations or airlines that require full details such as passport, date of issue, date of completion, passport number and date of birth (you may be contacted to complete booking details).
Payment is made through the electronic payment gateway Knet or through the credit card and the collection fees are collected upon arrival at the payment portal, including the issuance fee and payment card fees.

When paying the amount, an invoice will be sent to the customer. This does not necessarily mean confirmation of the reservation, but confirmation of the booking will be confirmed by e-mail within a short period of time. 

(Reservation may not be confirmed becasue ronge due to faulty bookings. The site we can not avoid this imbalance).

When the amount is collected, an e-mail will be sent to the customer by e-mail. The e-mail may not be sent to the customer at the same time, but it will be sent within 24 hours from the payment of the transaction (Knet) And within 48 hours for ( credit card ) operations and for security and technical reasons.

Changes and cancellations

Working "viaggisky" as an agent between you and a third party, such as hotels or airlines providers. Before changing any reservation or cancellation, you must read the cancellation policy of the third party provider. If you do not give a sufficient declaration you will find that you do not get the full amount.

Terms of return and change of dates are the conditions of flight and subject to the flight procedures you have booked and you should review the details of the price before making the reservation
Cancellation and refund of the ticket is subject to the flight fee plus a service fee of 25 dinars per ticket.
It takes 10 to 10 days for your money to be credited back to your bank account.
In case of canceling the ticket and requesting the remaining amount of the ticket it is necessary to send the copy of the civil card and the bank account number associated with the civil card.
The change in the date of booking is subject to the flight fees in addition to the price difference, if any, in addition to a service fee of 15 dinars  per ticket.

Please confirm the reservation before the departure date 72 hours in order to avoid any circumstances (change the date of the trip or cancel the trip) and we are not responsible for that and this is due to the airline.


We are committed to ensuring the protection of your privacy. Please read the Privacy Policy for complete information.

Evacuation responsibilaty

We have taken great care to provide the latest information and flour. But due to the nature of our business all the details frequent and unexpected changes subject. Based on our information often is the information provided by third parties. We can not guarantee reception of the information provided is accurate at all times or inform all the changes we do not have responsibilities for Alokhtih or changes.

You should always check important details before proceeding with the booking.


If you are not satisfied with the service provider to you for any reason, you should contact the party supplying the service first and as soon as possible should. If complaints procedures have been exhausted, and still are not satisfied, please contact us at the above address or by e-mail Help@viaggisky.com detail your reasons for dissatisfaction.